As stated in the previous post, design is all about creating a product that can relate to the user who is using it. The design has to be simple and accessible and has to give the user confidence in their own skills to use it correctly. Ethnography is the study of people in environments, ethnographers interact with their subjects by asking them questions and studying them in their natural setting.
The first step in providing a good way to navigate a path without the use of a map is by identifying the most common way that the user gets lost. The next step is by interacting with those new to the environment and asking them common questions that should relate to one another in a way. The final way to make path finding successful is by taking the facts and details learned and providing a solution that guides the user in a non interactive way.
By helping the user make their own decisions by providing arrows and signs they can rely on their own navigation skills without actively seeking assistance. The best kind of path finding is by the user guiding themselves by using the hints provided for them instead of someone guiding them by the hand each and every time.
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